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Customer Experience
Microsoft: Leading the Way in Vested Sourcing

Microsoft and Teleperformance have established a broader, more shared partnership with aligned cultural values and goals. Both brands have embraced the concept of driving mutual business outcomes by collaborating and amplifying each company’s initiatives. Extending to corporate social responsibility, for the greater good of the communities they serve, activities include environmental initiatives, skills-based training, and impact sourcing, among others. Daniel will share his insights, best practices, and will share success stories. Learn how to apply this approach to achieve shared-value outcomes within your own partnerships. Speakers:

Speakers:

Daniel Mendez Costabel - Innovation Lead & Relationship Management Director, Customer Service and Support, Microsoft

Amit Shankardass - Executive Vice President, Market Engagement, Teleperformance

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