Customer Experience

How to Rock your Sales Programs in 2021

Michael Aronowitz and Stephanie Millner share plenty of insights and best practices to rock your sales programs in 2021. They will discuss what 2020 taught us, people have altered the way they shop and what that means for sales in this new normal, new sales channels that are proving to be effective and measuring customer effort and the impact on the customer journey to a result the next sale.

Speakers:

Michael Aronowitz - Executive Vice President, Digital Sales and Stategy, Teleperformance

Stephanie Millner - Global Executive, Vice President CX Management & TP Women Board Member, Teleperformance

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