Our People

"Being part of the National Call Centre team for NHS Blood and Transplant is a really worthwhile experience. I take great pride in knowing that every day I help others to save peoples' lives."
David Smith, Teleperformance Agent

A company is only ever as good as the people who work for it. This is doubly true in our business. Teleperformance employs some of the most experienced people in the industry, many of whom have been with us for over a decade. We see it as an opportunity to add our team’s experience to yours.

Recruitment is conducted using our own in-house methodology to ensure a consistent selection standard. Multiple resourcing techniques are used to source the most suitable candidates, while all candidates must also undergo a rigorous, three-tier recruitment programme (telephone screening, group assessment centres, interviewing and technical testing). Agents are profiled and skill matched to specific campaign requirements.